Company Configuration
Complete
Customer Experience
Policies, customer portal, notifications, complaints, referrals, reviews, and retention rules.
What this category does
These settings control what customers experience before, during, and after each service.
Cancellation & Reschedule Policies
Controls fees, notice windows, customer notices, and booking restrictions.
System function: this setting controls how customer experience behaves across Jarvix.
Configured
Customer Portal
Controls customer login, appointments, billing, gift cards, referrals, ratings, profile, and payment methods.
System function: this setting controls how customer experience behaves across Jarvix.
Needs Review
Complaint & Quality Rules
Controls how complaints are created, tracked, assigned, and escalated.
System function: this setting controls how customer experience behaves across Jarvix.
Configured
Review Requests
Controls when Jarvix asks customers for ratings and reviews.
System function: this setting controls how customer experience behaves across Jarvix.
Configured
Referral Program
Controls referral codes, credits, rewards, and customer sharing rules.
System function: this setting controls how customer experience behaves across Jarvix.
Needs Review